“Figure it out as you go” isn’t an onboarding strategy, it’s a retention problem waiting to happen.
The first 90 days of an employee’s journey set the tone for their entire experience, yet too often, onboarding is either:
- A firehose of paperwork and policies… overwhelming!
- A “shadow someone for a week” approach…. disorganized!
- Nonexistent beyond Day 1… yikes!
A strong onboarding experience isn’t just about logistics; it’s about setting up new hires for success. It should be consistent, intentional, and personal; ensuring employees feel confident, connected, and ready to contribute from the start.
Is Your Onboarding Process Effective?
Ask yourself these five key questions:
- Do new hires know what success looks like in their role by Day 30?
- Are managers actively involved in their onboarding journey?
- Is there a structured, engaging plan beyond the first week?
- Does onboarding include culture, values, and team connections?
- Do you check in at 30, 60, and 90 days to adjust and support growth?
If you answered ‘no’ to any of these, it’s time to rethink how you bring new employees into your organization.
6 Ways to Improve Your Onboarding Experience
1. Check the First Impression
Does your onboarding feel welcoming or just like paperwork overload? Make sure new hires feel excited, not overwhelmed. A great first impression builds enthusiasm and confidence.
2. Create a Simple Game Plan
Every new hire should know what to expect in their first week, month, and beyond. Keep it clear, structured, and useful so they don’t feel lost.
3. Make It Personal
A mentor, a welcome message, or even a lunch with the team; small gestures make a big difference in making new hires feel like they belong.
4. Think Beyond Day One
Onboarding doesn’t stop after orientation. Plan regular check-ins at 30, 60, and 90 days to maintain momentum and ensure new hires are supported.
5. Set Them Up for Success
Give employees the tools, training, and clarity they need to do their job well, before they have to ask for it. Proactive support fosters confidence.
6. Ask and Adjust
The best way to improve onboarding? Ask your new hires! What worked? What didn’t? Use their feedback to refine and enhance the process continually.
Great onboarding leads to happier, more engaged employees who stick around longer.
What’s one thing you’d change about yours?